HIGHENDER AUDIO
Privacy
When you send a contact or listening request, this website stores your name, email address, optional phone number, message and preferences. The administrator uses these details to respond and arrange your appointment.
Storage and access
Once payment is confirmed, we send the order details, contact details and delivery address through the configured email provider to menno@highender.nl to fulfil your order.
When you place an order, we store your name, email address, optional telephone number, address and preferred delivery option, ordered items, amounts and payment status. We use this information for your purchase, payment and arranging delivery or collection. Mollie receives the order number, amount and selected payment method to process the payment. You confirm the payment with your bank; this website does not receive your bank login details.
Your enquiry is stored in the Highender website environment. Only the authorised administrator using two-factor authentication can access the enquiry overview. When email delivery is enabled, we send the enquiry details through the configured email provider to menno@highender.nl. You do not receive an automatic confirmation email.
Newsletter
When you subscribe to the newsletter, we store your email address and the time of your consent. Highender uses this only for the newsletter. You can unsubscribe using the link in the newsletter or by contacting menno@highender.nl.
Sign-in and cookies
The administration area uses Cloudflare Access for sign-in and an essential security cookie for additional verification. This cookie expires after one hour. The website does not use advertising trackers.
Your basket uses a necessary cookie with a random code. It is retained for up to 30 days and links your browser to the basket stored in the website environment.
Your language preference is stored in a necessary cookie for up to one year. For English content translation, we send only public website text to DeepL, never enquiry details or newsletter email addresses.
We store your cookie choice for up to 180 days in the highender_consent cookie. You can grant or withdraw permission for visitor statistics at any time using Cookie settings in the footer. Withdrawal stops new measurements; previously collected statistics are removed according to the stated retention period. Essential cookies and technical security and usage data from Cloudflare remain active.
Visitor statistics
Only with your permission do we measure page views and estimate the number of unique visitors per day. We do not use identifying analytics cookies or browser storage for this. On the server, the internet address is converted into a protected code that changes daily; the original address is not stored in our statistics. These codes are kept separately from the pages viewed. We do not retain search terms, URL parameters or browser profiles. Measurement data is removed after 35 days when the next visit or dashboard request occurs. Browsers with Do Not Track or Global Privacy Control are not counted. The administrator can only view aggregated figures. We also use Cloudflare statistics to monitor technical usage and failures.
A question about your data?
For access, correction or deletion, please contact menno@highender.nl. Highender Audio can be reached at Keppelseweg 42 7009 AA Doetinchem.